Quality Policy
Quality Policy is the Policy of the YTT to always supply to the customers products and services which conform exactly to stated or agreed specification, and also needs and expectations of those customers.
It is essential that the company and all the staff do this in order that they meet the goal to survive and prosper in a competitive market place.
YTT shall ensure that the quality policy :
- is appropriate to the quality management system
- provides a framework for establishing and review quality objectives
- is reviewed for continuing suitability.
It is also regularly reviewed to ensure the organization’s systems and policy continue to meet the current needs and expectations of the customers.
Policy Statement
We will perform exactly like the requirement or cause the requirement to be officially - specified.
We will satisfy our customers’ requirements on time, every time, and within budget.
Our aim is to give customer’s satisfaction in everything we do.
Our Vision
To strengthen our position as the leading tourism company providing quality, creative, innovative, competitive and socially responsible services in the region. To be the most reliable travel partner for every visitors from inbound and outbound.
Our Mission
Our priority is to satisfy every customer, every time, through outstanding, personalized service! We are dedicated to the customer experience and are constantly evaluating how we can improve this experience.
